Frequently Asked Questions

How can I contact Vitalitas support?

You can reach us anytime through the contact form on this page or by emailing us directly at info@allnaturalenergy.com. Our team typically replies within 24 hours.

Do you offer live chat support?

At this time, we provide support by email only. This allows us to keep track of your request and respond thoroughly.

What information should I include in my message?

To help us assist you faster, please include your order number (if applicable), the product you’re inquiring about, and a clear description of your question.

How long will it take to get a response?

Most inquiries are answered within 24 hours on business days. During weekends or holidays, responses may take a little longer.

Can I get updates on my order?

Yes. Once your order has shipped, you’ll receive a tracking number by email. If you can’t find it, please check your spam/junk folder or contact us for assistance.

I have a product-related question. Should I use the contact form or check the FAQ?

We recommend checking our Product FAQ section first. If your question isn’t answered there, feel free to reach out via the contact form.

Still got Q's?

Didn’t find the answer you were looking for? Visit our FAQs page for more details.

SEE FAQs

Get in Touch

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Address

#309, 2040 York Ave Vancouver, BC, V6J 1E7